Warranty Policy

At Autopart, we stand behind the quality of our aftermarket automotive parts. While we are not the original manufacturers, we ensure that all products meet a high standard of reliability and performance.

Warranty Coverage

Our warranty covers manufacturing defects and product malfunctions under normal use and proper installation, including:

Replacement or repair of defective parts
Products that fail during the warranty period due to non-customer-related faults

Warranty Period

Unless otherwise stated, all products come with a 1 Year Limited Warranty from the date of purchase.

Exclusions

This warranty does not cover:

Damage caused by misuse, incorrect installation, accidents, or modifications
Normal wear and tear
Consumable items (e.g., bulbs, fuses, seals, etc.)
Products used in racing or off-road conditions
Items installed on vehicles that do not match the specified compatibility

How to Make a Warranty Claim

Email us at info@autopart.co.nz with your order number
Provide a description of the issue with clear photos or videos of the product
Include your proof of purchase (order confirmation or invoice)

Note: Please do not send items back before receiving a return authorization from our support team.

Manufacturer Warranty (If Applicable)

Some products may include a manufacturer’s warranty. If applicable, details and instructions will be:

Included in the product packaging, or
Listed on the product page

You may contact the manufacturer directly or reach out to us for assistance.

Contact Us

For all warranty questions or support, please email:
📧 info@autopart.co.nz